Terms and conditions

Terms and Conditions of Orizont Line Sagl

These Terms govern

  • the use of this Website and
  • any other Agreement or legal relationship with the Owner

in a binding manner. Capitalized expressions are defined in the relevant section of this document.

The User is requested to read this document carefully.

The subject responsible for this website is:

Orizont Line Sagl - Via Butti 42/44 - 21050 Porto Ceresio (VA) - PI 03506210123
Code Unique: USAL8PV

Secondary office in Via Vergiate 20 / A - 21029 Vergiate (VA)

Owner contact email: < /span>info@vendingteam.it

"This Website" refers to

  • this site, including its subdomains and any other site through which the Owner offers the Service;
  • applications for mobile devices, tablets or similar;
  • le application program interfaces (API);
  • the Service;
  • any software included as a component of the Service, as well as any applications, template files, content files, scripts, code arises nte, instruction set and related documentation;

The following documents are incorporated into the Terms for reference:

To know at a glance

  • The right of withdrawal applies only to European Consumers.
  • Please note that certain provisions of these Terms may only be applicable to certain categories of Users. In particular, some provisions may apply only to Consumers or only to Users who do not act as Consumers. Such limitations are always explicitly mentioned in each affected clause. If not mentioned, the clauses apply to all Users.
  • The use of this Website and the Service is reserved for Users of legal age pursuant to applicable law .
  • Access to this Website and the use of the Service by minors is permitted only under the supervision of parents or whoever takes the place.


Unless otherwise specified, the conditions of use of this Website exposed in this section have general validity.

Further conditions of use or access applicable in particular situations are expressly indicated in this document.

Using this Website the User declares to satisfy the following requirements:

  • There are no restrictions relating to Users with respect to whether they are Consumers or Professional Users;
  • The User is of age under the law applicable;
  • The use of this Website by minors is only permitted under the supervision of parents or guardians;


To use the Service, the User can open an account indicating all the data and information requested in a complete and truthful manner.
It is also possible to use the Service without registering or creating an account. In this case, however, certain functions may not be available.

It is the Users' responsibility to keep their login credentials securely and to preserve their confidentiality. To this end, Users must choose a password that corresponds to the highest level of security available on this Website.

By creating an account, the User agrees to be fully responsible for any activity carried out with the your access credentials.
Users are required to inform the Data Controller immediately and unambiguously through the contact details indicated in this document if they believe that their personal information, such as the User account, access credentials or data personal data, have been violated, unlawfully disseminated or stolen.

Account closure

The User is free to close his account and stop using the Service at any time, following this procedure:

  • By contacting the Data Controller at the addresses in this document.

Account suspension and cancellation

The Owner reserves the right to suspend o cancel a User's account at any time at its discretion and without notice, if it deems it inappropriate, offensive or contrary to these Terms.

The suspension or cancellation of the account does not give the User any right to compensation, reimbursement or indemnity.

The suspension or cancellation of an account for reasons attributable to the User does not exempt the User from paying any applicable fees or prices.

Contents on this Website

Unless otherwise specified or clearly recognizable, all the contents available on this Website are owned or provided by the Owner or its licensors .

The Owner takes the utmost care so that the content available on this Website does not violate applicable legislation or the rights of third parties. However, it is not always possible to achieve this result.
In such cases, without any prejudice to the rights and legally exercisable claims, Users are requested to address their complaints to the addresses specified in this document.

Rights to the contents of this Website

The Owner holds and expressly reserves all intellectual property rights on the aforementioned contents.

Users are not authorized to use the contents in any way that is not necessary or implicit in the correct use of the Service.

In particular, but without exclusions, Users are prohibited from copying, downloading, sharing beyond the limits specified below, modify, translate, process, publish, transmit, sell, sublicense, transform, transfer / alienate to third parties or create derivative works from the content available on this Website, to allow third parties to you are able to undertake such activities through your User account or device, even without your knowledge.

Where expressly indicated on this Website, the User is authorized to download, copy and / or share certain content available on this Website exclusively for personal and non-commercial purposes and on condition that the attribution of authorship of the work is observed as well as the indication of any other relevant circumstance requested by the Owner.

The limitations and exclusions remain valid. provided by copyright law.

Access to external resources

Through this Website, Users may have access to resources provided from third parties. Users acknowledge and accept that the Owner has no control over these resources and therefore is not responsible for their content and availability.

The conditions applicable to the resources provided by third parties, including those applicable to any concessions of rights on contents, are determined by the third parties themselves and regulated in the relative terms and conditions or, in their absence, by the law.

Use allowed

This Website and the Service may only be used for the purposes for which they are offered, according to these Terms and in accordance with applicable law.

It is the User's sole responsibility to ensure that the use of this Website and / or the Service does not violate the law, regulations or rights of third parties.

Therefore, the Data Controller reserves the right to take all appropriate measures to protect its legitimate interests, and in particular to deny the User access to this Website or the Service, resol real contracts, report any reprehensible activity carried out through this Website or the Service to the competent authorities - p. ex. the judicial or administrative authority - whenever the User puts in place or there is a suspicion that he puts in place:

  • violations of law, regulations and / or the Terms;
  • < li> injury to the rights of third parties;
  • acts that may considerably prejudice the legitimate interests of the Data Controller;
  • offenses to the Data Controller or to a third party.

Terms of use of the API

Users can access their data relating to this Website through the Application Program Interface (API). Any use of the API, even through third party products or services that access this Website, is subject to the Terms and in addition to the following specific conditions:

  • the User expressly acknowledges and accepts that the Owner is not liable for damages or losses resulting from the use by the User of the API or of third party products or services that access data through the API.


Some of the Products offered on this Website as part of the service are subject to a fee.

The rates, duration and conditions applicable to the sale of these Products are described below and in the respective sections of this Website.

Product Description

Prices, descriptions and availability of the Products are specified in the respective sections of this Website and are subject to change. ica without notice.

Although the Products on this Website are presented with the utmost accuracy technically possible, representation on this Website by any means (including, as the case may be, graphic materials, images, colors , sounds) is intended as a mere reference and does not imply any guarantee regarding the characteristics of the product purchased.

The characteristics of the selected product will be specified during the purchase procedure.

Purchase procedure

Each phase, from the choice of the product to the forwarding of the order, is part of the purchase procedure.

The purchase procedure includes the following steps:

  • Users are asked to choose the desired Product and verify their purchase choice.
  • After checking the information visible in the purchase choice, Users can place the order by forwarding it.

Sending the order

Sending the order involves the following:

  • The sending of the order by the user determines the conclusion of the contract and causes the User to pay the price, taxes and any additional charges and expenses, as specified on the order page.
  • In the event that the Product purchased requests an active contribution from the User, such as the provision of information or personal data, specifications or special requests, the placing of the order also constitutes an obligation for the User to collaborate accordingly.
  • < li> Once the order has been sent, a confirmation of receipt of the order will be sent to the Users.

All notifications relating to the purchase procedure described above will be sent to the email address electronics provided by the User for this purpose.


During the purchase procedure and before placing the order, the Ute You are duly informed of all fees, taxes and costs (including any shipping charges) that will be charged to them.

Prices on this Website:

  • depending of the section that the User is consulting include all applicable commissions, taxes and costs or are indicated net of applicable commissions, taxes and costs.

Promotions and discounts

The Owner may offer discounts or special promotions for the purchase of the Products. Such promotions or discounts are always subject to the requirements and terms and conditions set forth in the relevant section of this Website.

Promotions and offers are always granted at the sole discretion of the Owner.

Promotions o repeated or periodic discounts do not constitute any claim or right that can be exercised by Users in the future.

Depending on the case, discounts and promotions are valid for a certain period of time or while stocks last. Unless otherwise specified, the time limitations of promotions and discounts refer to the time zone of the Owner's office, as indicated in the contact details in this document.


< p> Promotions and discounts can be offered in the form of Vouchers.

In case of violation of the conditions applicable to the Vouchers, the Owner can legitimately refuse to fulfill his contractual obligations and expressly reserves the right to act in appropriate judicial offices in order to protect one's rights and interests.

Any additional or divergent provisions applicable to the use of the Vouchers shown on the relevant information page or on the Voucher itself prevail in any case, regardless of the provisions below.

Unless otherwise specified, the following rules apply to the use of Vouchers:

  • Each Voucher is valid only if used in the manner and in the period of weather specified on the website and / or on the Voucher;
  • The Voucher can only be redeemed in its entirety at the time of purchase - partial use is not permitted;
  • Unless otherwise specified, Single-use vouchers can be redeemed only once per purchase and can therefore be redeemed only once even in the case of purchases in installments;
  • Vouchers cannot be combined;
  • The voucher must be used within the specified validity period. Once the term has expired, the voucher will be automatically canceled. Any possibility of claiming rights, including the refund of the value of the Voucher, is excluded;
  • The User is not entitled to any credit / refund / compensation in the event that there is a difference between the value of the Voucher and the redeemed value ;
  • The Voucher is intended for non-commercial use only. The reproduction, counterfeiting and marketing of the Voucher are strictly prohibited, as well as any illegal activity connected with the purchase and / or use of the Voucher.

Means of payment

The details of the accepted payment methods are highlighted during the purchase procedure.


Some paymentare linked to further conditions or involve additional costs. Detailed information can be found in the relevant section of this website.

All payments are managed independently by third party services. Therefore, this Website does not collect payment-related data - such as credit card numbers - but receives a notification once the payment is successful.

In case the payment made with one of the available means fails or is rejected by the payment service provider, the Holder is not obliged to execute the order. Any costs or commissions deriving from the failed or refused payment are charged to the User.

Authorization for future payments via PayPal

< p> In the event that the User authorizes the PayPal function that allows future purchases, this Website will store an identification code linked to the User's PayPal account. In this way, this Website will be able to automatically process payments for future purchases or for the payment of periodic installments of a previous purchase.

The authorization can be revoked at any time by contacting the Owner or by changing personal settings. of PayPal.

Retention of title

Until the payment of the full purchase price is received by the Owner, the User does not purchase the ownership of the Products ordered.


Deliveries are made to the address indicated by the User and in the manner indicated in the order summary.

At the time of delivery, Users must check the contents of the package and promptly report any anomalies at the addresses indicated in this document or as described in the delivery note. Users may refuse to accept the package if visibly damaged.

Delivery may take place in the countries or territories specified in the relevant section of this Website.

Delivery times are indicated on this Website or during the purchase procedure.


The Owner is not responsible in any way for any delivery errors resulting from inaccuracies or omissions committed by the User in completing the purchase order, nor for any damage or delays occurring after delivery to the courier if the latter has been instructed by the User.

In the event that the goods are not delivered or collected at the time or within the established deadline, they will be returned to the Owner, who will contact the User to schedule a second delivery attempt or agree on further measures.

Unless otherwise specified, any delivery attempt starting from the second will be charged to de The User.


Right of withdrawal

Unless there is an exception, the User may have the right to withdraw from the contract within the period specified below (usually 14 days) for any reason and without justification. The User can find further information on the right of withdrawal in this section.

Who enjoys the right of withdrawal

If one of the exceptions listed below does not occur, Users acting as European Consumers enjoy by law the right to withdraw from contracts concluded online (distance contracts) within the period of time specified below for any reason and without the need for justification. < / p>

Users who do not meet these requirements do not enjoy the rights described in this section.

Exercise of the right of withdrawal

To exercise the right of withdrawal, the User must send the Owner an unequivocal communication of his intention to withdraw from the contract.

To this end, the User can use the model withdrawal form available in the definitions section of this document. However, the User is free to express his intention to withdraw from the contract in any other suitable form. In order to respect the period within which the right must be exercised, the User must send the declaration of withdrawal before the withdrawal period expires.

When does the withdrawal period expire?

  • In case of purchase of goods, the withdrawal period expires after 14 days from the day on which the User or a third party - appointed by the latter and other than the courier - takes possession of the goods.

  • In case of purchase of several goods ordered together but delivered separately or in the event of the purchase of a single good consisting of several lots or pieces delivered separately, the withdrawal period expires after 14 days from the day on which the User or a third party - appointed by him and other than the courier - takes possession of the 'last of the goods, lots or pieces.

Effects of withdrawal

The Owner reimburses all payments received including, if carried out, that lli relating to delivery costs to Users who have correctly exercised the right of withdrawal.

However, the higher cost deriving from the choice of a particular delivery method other than the cheapest standard delivery offered by the Owner, will remain at charged to the User.

The reimbursement takes place without undue delay and in any case within 14 days from the day on which the Owner was informed of the User's decision to withdraw from the contract. Unless otherwise agreed with the User, the refund is made using the same payment method used for the initial transaction. The User does not have to incur any costs as a consequence of the withdrawal.

... on contracts for the purchase of material goods

Unless the Owner has offered to collect the goods, the User is required to return them to the Owner or to another person authorized by him to receive them without undue delay and in any case within 14 days from the day on which he communicated your intention to withdraw from the contract.

The deadline is met if the delivery of the goods to the courier or other authorized person takes place before the expiry of the 14-day period described above. The reimbursement may be withheld until the goods are received or until the User has provided proof of having returned them.

The User is liable for the decrease in the value of the goods resulting from a use of the goods other than that. necessary to establish its nature, characteristics and functioning.

The return shipping costs are borne by the User .

According to European legislation, the seller guarantees the conformity of the goods sold for a minimum period of 2 years from delivery. Therefore, the seller is required to ensure that the purchased goods have the quality, functionality or characteristics promised or reasonably foreseeable for at least two years from the moment of delivery to the buyer.

If the Users act as Consumers. Europeans, the legal guarantee of conformity of the goods applies to the items available on this Website in accordance with the laws of the country in which they usually reside.

The national laws of that country may grant these Users broader rights. .

Consumers who do not act as European Consumers may enjoy compliance guarantee rights under the legislation of the country in which they usually reside.

Limitation of liability and indemnity

Australian users

Limitation of liability

No provision of these Terms excludes, limits or changes any warranties, conditions, indemnities, rights or safeguards that you may have under the Competition and Consumer Act 2010 (Cth) or other similar state and territorial laws and which constitute a right that you cannot under any way to be excluded, limited or modified (non-excludable right). To the maximum extent permitted by law, our liability to the User, including liability for the violation of a non-excludable right and any other liability not otherwise excluded under these Terms and Conditions, is limited, at the Owner's discretion, to a new supply of services or to the payment of the cost for the repetition of their supply.

US Users

Disclaimer of warranty

The Owner provides this Website "as is" and according to availability. The use of the Service is at the User's own risk. Within the maximum limits permitted by law, the Owner expressly excludes the conditions, agreements and guarantees of any kind - whether express, implied, statutory or other, including, by way of example but not limited to, any implicit guarantees of marketability, suitability for a particular purpose or non-violation of the rights of third parties. No advice or information, whether oral or written, that the User has obtained from the Owner or through the Service will create guarantees not expressly provided for in this document

Without prejudice to the above, the Owner and its subordinates, affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees do not guarantee that the content is accurate, reliable or correct; that the Service will be available, in an uninterrupted and secure manner, at any particular time or place; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at the User's own risk and the User is solely responsible for any damage to the computer system or mobile device or for the loss of data resulting from such operation. or from the use of the Service by the User.

The Owner does not guarantee, approve, guarantee or assume responsibility for any product or service advertised or offered by third parties through the Service or any website or hyperlinked service. Furthermore, the Owner does not take part or in any way monitor any transaction between Users and third party suppliers of products or services.

The Service may become inaccessible or may not work properly with the browser, User's device and / or operating system. The Owner cannot be held responsible for any damage, whether perceived or actual, arising from the content, operation or use of the Service.

Federal laws, some states and other jurisdictions not allow the exclusion and limitation of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users special legal rights. Users may have additional rights which vary from state to state. The limitations and exclusions provided for in this Agreement apply within the limits established by law.

Limitation of liability

In the maximum limits allowed by applicable law, in no case the Owner and his subordinates, affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees can be held responsible for

  • any indirect, intentional, collateral, particular, consequential or exemplary damage, including, but not limited to, damages resulting from loss of profits, goodwill, use, data or other intangible losses, arising from or relating to the use, or the inability to use, the Service; and
  • any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or the User account or the information contained therein;
  • any error, lack or inaccuracy in the contents;
  • personal injury or material damage, of any nature, deriving from access or from the use of the Service by the User;
  • any unauthorized access to the Data Controller's security servers and / or any personal information stored therein
  • any interruption or cessation of transmissions to or from the Service;
  • any bugs, viruses, Trojans or similar that may be transmitted to or through the Service ;
  • any errors or omissions in any content or for any loss or damage suffered as a result of the use of any public content cated, emailed, transmitted or otherwise made available through the Service; and / or
  • the defamatory, offensive or illegal conduct of any User or third parties. In no case can the Owner and his subordinates, affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees be held responsible for any request for compensation, proceeding, liability, obligation, damage, loss or cost for an amount exceeding that paid by the User to the Owner during the previous 12 months, or for the duration of this Agreement between the Owner and the User, whichever is shorter.
  • < / ul>

    This section on limitation of liability applies to the maximum extent permitted by law in the applicable jurisdiction, regardless of whether the alleged liability arises from contract, tort, negligence, strict liability or any other basis , even if the Owner had been advised of the possibility of the occurrence of such damage. Some jurisdictions do not allow the exclusion or limit it of collateral and consequential damages, therefore the above limitations or exclusions may not apply to the User. These Terms give you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction. The waivers, exclusions or limitations of liability provided for in these Terms do not apply beyond the limits established by applicable law.


    The User undertakes to defend, indemnify and hold harmless the Owner and his subordinates, affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees from and against any claim or claim, damage, obligation, loss, liability, burden. o debt and expense, including, without limitation, legal fees and expenses arising from

    • your use of or access to the Service, including any data or content transmitted or received by the User;
    • the violation of these Terms by the User, including, by way of example but not limited to, any violations by of the User of any representations or warranties provided by these Terms;
    • l a violation by the User of any third party right, including, but not limited to, any right relating to privacy or intellectual property;
    • the violation by the User of any applicable law, rule or regulation
    • any content sent from the User's account, including, but not limited to, misleading, false or inaccurate information and understood even if access is made by third parties with the User's personal username and password or other security measures, if any;
    • the User's malicious conduct; or
    • the violation of any legal provision by the User or its affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees, to the extent permitted by law applicable

    Common provisions

    No implied-waiver

    Il mancato esercizio di diritti di legge o pretese derivanti da questi Termini da parte del Titolare non costituisce rinuncia agli stessi. Nessuna rinuncia può essere considerata definitiva in relazione ad uno specifico diritto oa qualsiasi altro diritto.

    Interruzione del Servizio

    Per garantire il miglior livello di servizio possibile, il Titolare si riserva di interrompere il Servizio per finalità di manutenzione, aggiornamenti di sistema o per qualsiasi altra modifica, dandone idonea notizia agli Utenti.

    Nei limiti di legge, il Titolare si riserva di sospendere o terminare completamente il Servizio. In caso di terminazione del Servizio, il Titolare si adopererà affinché gli Utenti possano estrarre i propri Dati Personali e le informazioni secondo le disposizioni di legge.

    Inoltre, il Servizio potrebbe non essere disponibile per cause che si sottraggono al ragionevole controllo del Titolare, quali cause di forza maggiore (p. es. scioperi, malfunzionamenti infrastrutturali, blackout etc.).

    Rivendita del Servizio

    Gli Utenti non sono autorizzati a riprodurre, duplicare, copiare, vendere, rivendere o sfruttare questo Sito Web o il Servizio in toto o in parte senza previo consenso scritto del Titolare, espresso direttamente o attraverso un legittimo programma di rivendite.

    Privacy policy

    Le informazioni sul trattamento dei Dati Personali sono contenute nella privacy policy di questo Sito Web.

    Proprietà intellettuale

    Senza pregiudizio ad alcuna previsione pi ù specifica contenuta nei Termini, i diritti di proprietà intellettuale ed industriale, quali ad esempio diritti d'autore, marchi, brevetti e modelli relativi a questo Sito Web sono detenuti in via esclusiva dal Titolare o dai suoi licenzianti e sono tutelati ai sensi della normativa e dei trattati internazionali applicabili alla proprietà intellettuale.

    Tutti i marchi – denominativi o figurativi – ed ogni altro segno distintivo, ditta, marchio di servizio, illustrazione, immagine o logo che appaiono in collegamento con questo Sito Web sono e restano di esclusiva proprietà del Titolare o dei suoi licenzianti e sono tutelati ai sensi della normativa e dei trattati internazionali applicabili alla proprietà intellettuale.

    Modifiche dei Termini

    Il Titolare si riserva il diritto di modificare i Termini in ogni momento. In tal caso, il Titolare darà opportuna notizia delle modifiche agli Utenti.

    Le modifiche avranno effetti sul rapporto con l'Utente solo per il futuro.

    L'utilizzo continuato del Servizio implica l'accettazione dell'Utente dei Termini aggiornati. Se l'Utente non desidera accettare le modifiche, deve cessare l'utilizzo del Servizio. La mancata accettazione dei Termini aggiornati potrebbe comportare la facoltà di ciascuna parte di recedere dall'Accordo.

    La versione precedente applicabile continua a disciplinare il rapporto fino all'accettazione dell'Utente. Tale versione può essere richiesta al Titolare.

    Se richiesto dalla legge applicabile, il Titolare specificherà la data entro cui le modifiche ai Termini entreranno in vigore.

    Cessione del contratto

    Il Titolare si riserva il diritto di trasferire, cedere, disporre di, novare o appaltare singoli o tutti i diritti e le obbligazioni secondo questi Termini, avendo riguardo per gli interessi legittimi degli Utenti.

    Si applicano le disposizioni relative alla modifica di questi Termini.

    L'Utente non è autorizzato a cedere o trasferire i propri diritti e le proprie obbligazioni secondo i Termini senza il consenso scritto del Titolare.


    Tutte le comunicazioni inerenti all'uso di questo Sito Web devono essere inviate ai recapiti indicati in questo documento.

    Clausola di salvaguardia

    Qualora alcuna delle disposizioni di questi Termini dovesse essere o divenire nulla o inefficace ai sensi della legge applicabile, la nullità o inefficacia di tale disposizione non provoca inefficacia delle restanti previsioni, che permangono pertanto valide ed efficaci.

    Utenti USA

    Qualsiasi disposizione invalida o inefficace sarà interpretata ed adattata nei limiti necessari per renderla valida, efficace e conforme alla finalità originaria.
    Questi Termini costituiscono l'intero accordo tra Utente e Titolare con riferimento all'oggetto regolato e prevalgono su ogni altra comunicazione, compresi eventuali accordi precedenti, tra le parti in merito all'oggetto regolato.
    Questi Termini saranno attuati nella più ampia misura consentita dalla legge.

    Utenti europei

    Qualora una disposizione di questi Termini dovesse essere o divenire nulla, invalida o inefficace, le parti si adopereranno per individuare in via amichevole una disposizione valida ed efficace sostitutiva di quella nulla, i nvalida o inefficace.
    In caso di mancato accordo nei termini predetti, se permesso o previsto dalla legge applicabile, la disposizione nulla, invalida o inefficace sarà sostituita dalla disciplina legale applicabile.

    Fermo restando quanto sopra, la nullità, invalidità o inefficacia di una specifica disposizione di questi Termini non comporta nullità dell'intero Accordo, a meno che le disposizioni nulle, invalidi o inefficaci nel quadro dell'Accordo siano essenziali o di tale importanza, che le parti non avrebbero concluso il contratto se avessero saputo che la disposizione sarebbe stata invalida, ovvero in casi in cui le disposizioni residue comporterebbero un onere eccessivo ed inaccettabile per una delle parti.

    Legge applicabile

    I Termini sono disciplinati dalla legge del luogo in cui è stabilito il Titolare, così come indicato nella relativa sezione di questo documento a prescindere dalle norme di conflitto.

    Eccezione per Consumatori Europei

    Tuttavia, a prescindere da quanto precede, se l'Utente agisce come Consumatore Europeo ed ha residenza abituale in un paese la cui legge prevede un livello di tutela dei consumatori superiore, prevale tale superiore livello di tutela.

    Foro competente

    La competenza esclusiva a conoscere qualsiasi controversia derivante da o in collegamento con i Termini spetta al giudice del luogo in cui il Titolare è stabilito, così come indicato nella relativa sezione di questo documento.

    Eccezione per Consumatori Europei

    Quanto precede non si applica a Utenti che agiscono come Consumatori Europei o Consumatori situati in Svizzera, Norvegia o Islanda.

    Risoluzione delle controversie

    Composizione amichevole delle controversie

    Gli Utenti possono segnalare eventuali controversie al Titolare, che cercherà di risolvere in via amichevole.

    Per quanto resti impregiudicato il diritto degli Utenti di promuovere un'azione in giudizio, in caso di controversie inerenti all'uso di questo Sito Web o al Servizio, gli Utenti sono pregati di contattare il Titolare ai recapiti indicati in questo documento.

    L'Utente può indirizzare un reclamo all'indirizzo e-mail del Titolare indicato in questo documento, includendo una breve descrizione e, se del caso, i dettagli dell'ordine, acquisto o account interessato.

    Il Titolare provvederà ad evadere la richiesta senza indebito ritardo ed entro 21 giorni dalla sua ricezione.

    Piattaforma di risoluzione delle controversie con i Consumatori

    La Commissione Europea ha introdotto una piattaforma online per la risoluzione alternativa delle controversie che favorisce la composizione extragiudiziale di disp ute relative ae derivanti da vendite e contratti di servizio online.

    Pertanto, ogni Consumatore Europeo può servirsi di tale piattaforma per risolvere qualsiasi controversia derivante da contratti conclusi online. La piattaforma è disponibile qui.

    Definizioni e riferimenti legali

    Questo Sito Web (o questa Applicazione)

    La struttura che consente la fornitura del Servizio.


    Qualsiasi rapporto legalmente vincolante o contrattuale tra il Titolare e l'Utente disciplinato dai Termini.

    Utente Commerciale

    Qualsiasi Utente che non corrisponde alla definizione di Consumatore.


    Qualsiasi codice o voucher digitale o cartaceo che consenta all'Utente di acquistare il Prodotto ad un prezzo scontato.

    Europeo (o Europa)

    Definisce un Utente fisicamente presente o con sede legale nell'Unione Europea, a prescindere dalla nazionalità.

    Modulo di recesso tipo

    Indirizzato a:

    Orizont Line Sagl Via Butti 42/44 21050 Porto Ceresio (VA) PI 03506210123 Codice Univoco: USAL8PV Sede secondaria Via Vergiate 20/A 21029 Vergiate (VA)

    Con la presente io/noi notifichiamo il recesso dal mio/nostro contratto di vendita dei seguenti beni/servizi:

    _____________________________________________ (inserire qui una descrizione dei beni/servizi dal cui acquisto si intende recedere)

    • Ordinato il: _____________________________________________ (inserire la data)
    • Ricevuto il: _____________________________________________ (inserire la data)
    • Nome del/dei consumatore/i:_____________________________________________
    • Indirizzo del/dei consumatore/i:_____________________________________________
    • Data: _____________________________________________

    (firmare solamente se il presente mod ulo è notificato in versione cartacea)

    Titolare (o Noi)

    Indica la persona fisica o giuridica che fornisce questo Sito Web e/o offre il Servizio agli Utenti.


    Un bene o servizio acquistabile attraverso questo Sito Web, come ad esempio un bene materiale, file digitali, software, servizi di prenotazione etc.

    La vendita di un Prodotto può essere parte del Servizio, così come sopra definito.


    Il servizio offerto tramite questo Sito Web così come descritto nei Termini e su questo Sito Web.


    Tutte le condizioni applicabili all'utilizzo di questo Sito Web e/o alla fornitura del Servizio così come descritti in questo documento nonché in qualsiasi altro documento o accordo ad esso collegato, nella versione rispettivamente più aggiornata.

    Utente (o Tu)

    Indica qualsiasi persona fisica che utilizzi questo Sito Web.


    Qualsiasi persona fisica che, in qualità di Utente, utilizza beni o servizi per scopi personali e, in generale, agisce per scopi estranei alla propria attività imprenditoriale, commerciale, artigianale o professionale.